About Your Utility Bill

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Billing Cycle

IMPORTANT NOTICE

Water services may be interrupted 5 DAYS after the initial payment due date. In order for water services to be restored, payment must be made and an adult must be present at the time of reconnection.

Union City has two billing cycles. Your actual billing date will vary no more than two or three days during the month. Should you not receive your bill close to the time of your normal billing date, please contact us as we cannot accept responsibility for delays once the bills have been submitted to the postal service.

Your billing date is determined by your service location. All billing cycles are arranged geographically to make our meter reading system as efficient as possible.

  • If your water bill is blue, the due date is on the first of each month. On the second day of the month, a ten percent late charge is added to all unpaid balances. All accounts unpaid by 5:00 PM five days after the due date are subject to having their water service disconnected and a $30.00 service charge also will be added to the bill. The $30.00 service charge will be added every month the account carries an unpaid balance. If your service is disconnected for non-payment please allow up to 24 hours for reconnection.
  • If your water bill is green the due date is on the fifteenth of each month. On the sixteenth day of each month a ten percent late charge is added to all unpaid balances. All accounts unpaid by 5:00 PM five days after the due date are subject to having their water service disconnected and a $30.00 service charge also will be added to the bill. The $30.00 service charge will be added every month the account carries an unpaid balance. If your service is disconnected for non-payment, please allow up to 24 hours for reconnection.

*Note: When you receive your water bill and you have a past due balance, please pay the past due amount as soon as possible. Unpaid past due balances will result in water service disconnection.

*Note: Once your service has been disconnected the only form of payment for reconnection of service are cash, money order, debit card or a Master Card or Visa.

Checks will not be accepted.